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Compass Card Office

Willamette University
900 State Street
Salem, Oregon 97301

503-370-6000 voice

Compass Card

Compass Card, named for the University's compass logo, is a one-card system of identification, building access and campus commerce. Your ID card is also your campus debit card. You can make campus purchases of food, books, gifts, snacks, sodas, laundry services and photocopies using your Compass Card. Simply deposit funds into your account using a number of convenient methods. For additional details and new developments, call 503-370-6000.

Office hours are 8 a.m.-5 p.m., Monday through Friday. The office is located at the north end of the courtyard between Doney and Lausanne Halls, inside the Campus Safety office.

Report lost or stolen cards immediately to the Compass Card Office by phone (503-370-6000) or e-mail (campuscard@willamette.edu). Freeze your account immediately through the Online Card Office.

Guest Card

To read the policy and print the application, click here.

Frequently Asked Questions

What information does my Compass Card contain?

  1. Your name, ID number, and the college in which you are enrolled
  2. The magnetic strip identifies which University buildings you are authorized to enter. These include the following:
    Your Card Will Access CLA LAW AGSM MAT
    Your residence hall  X  X  X  X
    All other residences, 7 a.m.-11 p.m.  X      
    College of Law *  X * *
    Atkinson Graduate School      X  
    Computer labs (Smullin/Collins Halls)  X **  X **
    Parking lot gates  X  X  X  X
    Hatfield Library 24-hour study room  X  X  X  X
    Hatfield Library, 10 p.m.-1 a.m. Sun-Thurs  X  X  X  X
    Academic buildings 5 p.m.-8 a.m. weekdays; all times on weekends advance written permission from faculty member required
    * General access on request; Law Library access on approval by library staff
    ** Access on request
  3. The magnetic strip also includes your ID number for Compass Cash and Meal Plan purchases.

How do I unlock doors with my card?

Position the card in the card reader with the magnetic strip closest to the building and facing right. Slide the card from top to bottom through the slot. The green light will come on and the door will unlock for about six seconds.

If your card will not unlock a door for which you should have access, contact Campus Safety at ext. 6911, or email safety@willamette.edu.

Can I use the card as a bus pass?

Cherriots, the public bus system in Salem, is available to you at no cost. Show your valid Compass Card to the bus operator and you can ride anywhere on the transit system, Monday-Saturday. Additional information is available at the Information Desk in the University Center and at the Cherriots website.

How can I get a replacement card?

Report lost or stolen cards immediately by phone (503-370-6000) or e-mail (campuscard@willamette.edu). Freeze your account immediately at the Online Card Office. You can get a replacement card at the Campus Card Office, Monday-Friday, 8 a.m.-5 p.m., for $10.

What if I forgot my PIN?

Your PIN is the last four digits of your SSN unless you have already changed it. The Compass Card office cannot retrieve forgotten PINs, but can assign you a new one. Send a request for a new PIN via your Willamette University email account tocampuscard@willamette.edu or by phone during regular business hours (503-370-6000). Your PIN will be e-mailed to your Willamette University email address. For security reasons, PINs cannot be issued over the telephone or sent to non-Willamette email addresses.

Note: When changing your PIN, use numbers only.

What is authorized Compass Card use?

Your Compass Card is the property of Willamette University and is issued to you for personal use only. Loaning your card to another person is a violation of the University's Standards of Conduct. If you wish to purchase something for someone else, you must accompany them.

When will I need my card for ID purposes?

You must carry your Compass Card with you at all times while on campus. This card identifies you as a student or employee. You may be asked to show your card as identification to cash checks, gain admittance to music, theatre and sporting events, or to verify your identity to a University official.

Where can I use my Compass Card?

Location Drink Vending Food Service Laundry Photocopies Other
Atkinson Graduate School  X      X  
The Bistro         Any purchase
Campus Safety         ID replacement and parking
Cat Cavern *    X      
College of Law  X    X  
Copy Center        X Personal printing and copying
Goudy Commons *    X      
Hatfield Library  X      X Fines
Mail Services         Any purchase
Mill Stream Market         Any purchase
Montag Center *    X  X  X DVD rental
School of Education  X      X  
Smullin Hall        X  
University Apartments  X    X    
University Center  X      X  
Willamette Store         Any purchase

* Food purchases can be made with Meal Plan Points at these locations.

Future locations for Compass Card use:
  • Additional laundry locations in residence halls
  • Additional snack and drink vending in residence halls
  • Travel Center

How do I add funds to my card?

Funds can be added to your Compass Card account in the following ways:

Credit Cards
VISA, MasterCard and Discover can be used to add funds to your Compass Card account. Anywhere you can access the internet, you can use a credit card to add funds to your account. Your parents and others can also add funds to your account. Access the Online Card Office at willamette.edu/compasscard/cardoffice/ Funds will be posted to your account immediately.

Cash
Cash-to-card vending machines are located in the following locations:
  • Montag Center laundry room
  • College of Law Library
  • Hatfield Library 24-hour study room
  • Kaneko Hall 3rd floor lounge
These machines accept currency only; funds will be immediately posted to your account.

Compass Card Office
Add funds with cash or check 8 a.m.-5 p.m., Monday through Friday.

Food Service Locations
Add funds at any cash register in Goudy Commons, the Cat Cavern, and the Montag Center during regular hours of operation.

Cashier's Office, Waller Hall
Cash, checks and credit/debit cards are accepted at the cashier's office; however, funds may not be posted until the following business day.

Important Notes
  • Funds added to your Compass Card account are not refundable except upon graduation, withdrawal or termination from the University, by means of an in-person or written request.
  • No cash advances or withdrawals are available.
  • After 365 days of no activity, an account will be charged a $5 per month service fee until funds are depleted. The account will then be closed.

How can I see what I have spent?

You can view how much you have spent by logging on to the Online Card Office system and clicking on the View Transactions tab.

What's the difference between Meal Plans and Compass Cash?

Each resident student purchases a Meal Plan at the beginning of term. Meal Plan Points can only be used for food purchases and are not refundable or transferable. There are four locations where Meal Plan Points can be used:
  • Cat Cavern
  • Goudy Commons
  • Kaneko Dining Room (closed fall 2006 semester)
  • Montag Convenience Store (food items)

Compass Cash can be deposited on your Compass Card at any time, and can be used in any location on campus that accepts the Compass Card, including the dining areas listed above. Compass Cash purchases at Cat Cavern, Kaneko Dining Room and Goudy Commons receive a 10% rebate posted to your account at the end of each month.

Note: When you make a purchase at these locations, Meal Plan Points will be used before Compass Cash.

What are Compass Card dos and don'ts?

Do carry your card at all times. You must have your card with you to make a purchase with your card. It is also required that you present your card to a University official on request.

Don't loan your card to anyone. Loaning your card, or using another person's card, are violations of the University's Standards of Conduct.

Do report lost or stolen cards immediately by calling the Compass Card office at 503-370-6000 or emailing campuscard@willamette.edu.

Don't punch holes in your card. Cards damaged by holes or abrasions from keys will require a $10 replacement fee.

Don't put cards through the washing machine or use them as ice scrapers, etc. This will cause abnormal wear and require a $10 replacement fee.

 
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Last updated: 08/26/2005 1:46 PM